Our stores have re-opened safely
We've adopted all the necessary measures to make sure our shops are safe for you and our staff, and we look forward to welcoming you across the threshold – with a pump of hand-sanitising gel!
We are following social distancing in line with government guidelines when serving you. Our team wear face shields whilst they fit you with running shoes and kit. Our store is sanitised regularly during the day and we limit the number of customers in-store to ensure safe distancing.
We request customers visiting our London and Edinburgh branches to wear a face mask in accordance with local Government rules. Our changing rooms remain open but unwanted items that are tried on will not be returned to the shop floor for 72 hours. Changing rooms are cleaned after each use, as are seats used by our customers.
For those who still need to stay at home we offer Online Gait Analysis so you can head out for your daily exercise in gear that helps you keep running happily and healthily.
The total number of customers permitted in our London store is 7.
When our shop is near capacity we ask customers to shop alone and any accompanying friends or family make way for other customers to enter.
Appointments are not necessary.
We can accommodate 2 customers in store.
We encourage customers to book an appointment for shoe fittings, so you don’t have to queue.
Book an appointment here »
We ask that customers shop alone with the exception of children that need to be with you.
The total number of customers permitted in store is 2.
Appointments are not necessary.
We ask that customers shop alone with the exception of children who need to be with you.
Our online department is adhering to the advice of Public Health Authorities to keep our customers safe, while making sure you get your gorgeous new running gear on time.
When packing online orders, our staff are washing their hands and sanitising their workplaces frequently. Our delivery partners are monitoring the health of their drivers closely; vehicles are disinfected daily and drivers are washing their hands and using hand sanitiser regularly.
For the time being we decided to cancel all our store events, in order to protect the health of our customers and staff. However, we are now starting to look into organising online events. Please subscribe to our newsletters or follow us via Instagram or Twitter for the latest updates.
SPORTS CLINIC: LONDON
Our London in-store clinic is now open, while following the Government Guidelines on Covid-19. You can book an appointment with these experienced specialists:
- Physiotherapist Sessions with physio Barry Crane.
- Running Technique Sessions with running coach Balavan Thomas, who is offering his service online.
SPORTS CLINIC: EDINBURGH & CARDIFF
Our in-store Sports Clinics are currently closed, but we continue with our online clinics. We plan to re-open our Cardiff clinic very soon. Please check the listings on the Run Better page to see what clinics are still available.
Thank you for your support, online and in-store custom over this challenging time. You have made it possible for our business to continue and we are deeply grateful.
All the best
Shankara & Dipika
Directors of Run and Become